Terms of Service

MarkWise Africa is provided to students, lecturers, and administrators through their educational institution. Your access is tied to your institution's own enrollment and staffing records, and your institution controls who is onboarded, suspended, or removed.

You're responsible for keeping your login credentials and any device you use to mark attendance secure. Attendance marked from your account is treated as your own attendance — notify your institution promptly if you believe your account has been compromised or used without your authorization.

You agree not to:

• Mark or attempt to mark attendance on behalf of someone else, or ask another person to do so on your behalf, except through the app's own lecturer-authorized delegation feature.
• Attempt to spoof, replay, or otherwise circumvent the Bluetooth, QR, PIN, or biometric verification mechanisms used to record attendance.
• Access or attempt to access data belonging to another institution, or another user outside your own permitted role.
• Reverse-engineer, disrupt, or overload the service, or use it for any purpose beyond attendance management for your institution.

Attendance is an academic record. Falsifying it may result in consequences under your institution's own academic integrity policies, independent of any action MarkWise Africa takes on the account.

MarkWise Africa is a tool to help your institution record attendance reliably, using multiple verification methods layered together (Bluetooth, QR, PIN, WebAuthn passkeys, and lecturer-assisted manual marking). We work to keep it accurate and available, but MarkWise Africa is not a substitute for your institution's own academic policies, and your institution — not MarkWise Africa — is the authority on your official attendance record and any consequences tied to it.

We aim to keep MarkWise Africa available and reliable, including offline-first behavior on mobile so attendance can still be recorded and synced once connectivity returns. We don't guarantee uninterrupted availability, and we may need to modify, suspend, or discontinue parts of the service, with reasonable notice where practical.

Your institution may suspend or remove your access at any time in line with its own enrollment/employment status. You may also delete your own account at any time from the mobile app's Settings, which permanently removes your personal data as described in our Privacy Policy.

We may update these terms as the service evolves. Continued use of MarkWise Africa after an update means you accept the revised terms; material changes will be reflected by updating the date above.

Questions about these terms can be sent via our Contact page, or to your institution's MarkWise Africa administrator.